Company intelligence

Decagon

AI concierge platform that builds customer-service agents for chat, voice, and email.

AI infraSan Francisco, California, USAFounded 2023Founders: Jesse Zhang, Ashwin SreenivasWebsite ↗
Last verified Jan 2026

Key Metrics

Valuation
$4.5B
As of Jan 2026Wikipedia

Company Snapshot

Decagon is a AI infra company, based in San Francisco, California, USA, founded 2023 by Jesse Zhang, Ashwin Sreenivas. Latest valuation $4.5B (As of Jan 2026, Wikipedia).

Recent changes

  1. Jan 2026Raised $250M Series D at a $4.5B valuation Wikipedia
  2. Jan 2026First reported valuation: $4.5B Wikipedia
  3. Jan 2026New investor: Coatue Management Wikipedia
  4. Jan 2026New investor: Index Ventures Wikipedia

Funding History

1 event · sources dated per row
DateEventAmountValuationInvestorsSource
Jan 1, 2026Series D$250M$4.5B
outlined = lead
Wikipedia

Investors

Latest Pulse

  1. Decagon Crosses $100M ARR Betting Against Forward-Deployed EngineersDecagon, a three-year-old AI customer-service agent startup valued at $4.5 billion, crossed $100 million in annualized revenue while deliberately avoiding the forward-deployed engineer model rivals like Sierra use to customize deployments.

Coverage Timeline

newest first
  1. AIDecagon Crosses $100M ARR Betting Against Forward-Deployed Engineers

All Coverage

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